A real building in Sunderland
A business address for the North East.
A virtual office and registered office for businesses across the region. Our building is in Roker, Sunderland. We scan your post the same working day and text you when it lands.
From £29 a month, plus a one-off £39 set-up fee.
What your virtual office includes
A lawful address
Use it on your website, your invoices, and, on Admin and Exec, as your registered office on Companies House. Your home address stays private.
Mail scanning, the same working day
We scan each letter and send you a text and an email. The scan waits in your online account.
We know who you are
We check every customer's ID before they can use the address. It keeps the address clean for everyone who uses it.
Sign up now. Your address goes live once our HMRC anti-money laundering registration and your own checks are complete.
Four steps to your new address
Choose a plan
Pick Simple, Admin, or Exec. Each one is a monthly plan with 30 days' notice to cancel.
Verify your ID
Show us your photo ID and proof of address online.
Use your new address
Once our HMRC registration and your checks are complete, the address is yours to use. Put it on your website, invoices, and Companies House.
We scan and text you
When a letter lands, we scan it and text you to say it's there.
Plans from £29 a month
Simple
£29 a month
A business address for your website, invoices, and letterheads.
- Business and trading address
- Letters scanned when they arrive
- Text and email when a letter lands
- Online account to read your scans
Includes your registered office
Admin
£49 a month
Everything in Simple, plus your official Companies House addresses.
- Everything in Simple
- Registered office address on Companies House
- Directors' service address
- Urgent legal and HMRC post flagged by text
Includes forwarding
Exec
£79 a month
Everything in Admin, plus your original letters posted to you each week.
- Everything in Admin
- Weekly forwarding of original letters
- Postage included up to fair use
- Online shop address
Plus a one-off verification and activation fee of £39.
Who uses it
Sole traders
Keep your home address off invoices, Google, and your website. Look established from day one.
Limited companies
A registered office and directors' service address in Sunderland, so your home stays off the public register.
Online shops
A real UK address for your shop's contact page and terms. Use a different address for returns, as we don't take parcels.
Serving the whole North East
Our address is in Sunderland. It isn't in Newcastle, Durham or Gateshead, and we won't pretend it is.
It still works well for businesses in Newcastle, Durham, Gateshead, Teesside and Sunderland. We scan your post the same working day, so you read it online wherever you are.
A real building on Fulwell Road
Your post comes to our building on Fulwell Road in Roker. the team at The Good Estate Agent, who share the building, receive it, scan it and keep it safe.
Your new addressSuite number, your business name94–96 Fulwell RoadRokerSunderlandSR6 9QR
Sunderland has done business here for centuries
Ships, coal, glass and trade have come through the Wear for hundreds of years.
Photo: Tyne & Wear Archives & Museums. Ships built on the Wear
Sunderland once called itself the biggest shipbuilding town in the world. c. 1888.
Photo: Tyne & Wear Archives & Museums. A harbour built by hand
Roker Pier took almost 20 years to build, block by block. 29 October 1886.
Photo: Tyne & Wear Archives & Museums. Women in the yards
In the First World War, women kept the Wear's shipyards working. 15 June 1917.
Photo: Tyne & Wear Archives & Museums. A river at work
Quays, rail lines and terraces all met at Wearmouth Bridge. May 1949.
Common questions
Answers for businesses around the North East. There are more questions on our FAQ page.
Is this a virtual office?
Yes. A virtual office gives your business a real address without renting a desk. You get an address at 94–96 Fulwell Road in Sunderland, mail scanning and, on Admin and Exec, a registered office.
It doesn't include desk space or meeting rooms. It's an address and a post service.
Can I use it as my registered office?
Yes, on the Admin and Exec plans. You can also use it as your directors' service address, so your home address stays off Companies House.
The Simple plan gives you a business and trading address only.
Which plan should I choose?
If you only need an address for your website and invoices, choose Simple.
If you run a limited company, choose Admin. It covers your registered office and directors' service address.
If you want the original letters as well as the scans, choose Exec.
Do you take parcels?
No. We handle letters only, on every plan. Please don't give the address to couriers or use it for returns.
What happens to legal and HMRC post?
We scan it like the rest of your post. On Admin and Exec we also flag it as urgent and text you straight away, so you don't miss a deadline.
How fast will I know my post has arrived?
The same working day. Letters that arrive on a working day are scanned that day, and you get a text and an email when they are.
Can I cancel?
Yes. Give us 30 days' notice and we'll stop your plan at the end of it. There's no long contract.
Remember to change your address with Companies House and anyone else who writes to you.
Is my ID check secure?
Yes. Your documents are kept in private storage in London, and only the staff who check them can see them.
The law says we must keep these records for five years after you leave. Then we delete them.
Your address in Roker
Sign up online in about ten minutes. You can use the address once our HMRC registration and your ID checks are complete.
Questions first? Call 0191 743 6078.